×
Reservar

Cancellation Policy

* Holiday dates for 2021/2022 are as follows: Easter Week (April 12- April 18), Thanksgiving (November 19 -26), Christmas (December 19-26) & New Year (December 26-January 2). For any reservations arriving between January 2-6, please inquire before making an online booking. For any other dates, please contact a reservations agent for a quote before booking online.

* We offer penalty free cancellations if travel bans in Costa Rica due to COVID-19 restrict travel.

**Please note that cancellations made 60 days or more, prior to arrival will receive a refund equivalent to 85% of their deposit. Cancellations made within 30 -60 days prior to arrival will receive a credit for the house, equivalent to 85% of their deposit, valid for up to one year from cancellation. Cancellations within 30 days of arrival are non refundable unless the dates can be re-rented for the same amount as the original reservation.

**Holiday dates are excluded from this cancellation policy, All holiday dates are non-refundable.

**We would also like to encourage all our guests to purchase travel insurance for a peaceful and worry free vacation.

*Please note that a signed credit card voucher and contract are required before check in. The voucher will allow for a pre-authorized amount to be held on your credit card for the duration of your stay and released after check out less any incidentals (if applicable).